These Terms of Use and refund conditions govern the use of our website and the purchase of our services.
By using this website or purchasing services from us, you agree to these Terms of Use. Please read them carefully before placing an order or submitting a request.
We provide marketing, social media, and digital support services. All content on the website is for informational purposes only and may be updated, changed, or removed at any time without prior notice.
By using the website, you confirm that the information you provide is accurate and that you will not use the website for unlawful or abusive purposes.
Service delivery begins after the order details have been reviewed, accepted, and, where applicable, payment has been confirmed. Delivery timelines may vary depending on the type of service, requested quantity, complexity, and response time from the client.
You are responsible for providing correct links, contact details, account information, and project instructions. We are not responsible for delays caused by incomplete, incorrect, or missing information.
Due to the nature of digital services and custom work, cancellations and refunds are handled on a case-by-case basis. Once work has started, delivered materials have been sent, or a service has begun to be fulfilled, a full refund may no longer be available.
If an order cannot be fulfilled due to internal reasons, we may offer a partial refund, full refund, or service replacement at our discretion. Refunds are not typically granted for delays caused by third-party platforms, client-side issues, policy restrictions on social platforms, or incorrect information submitted with the order.
We do not guarantee uninterrupted website availability or results beyond the scope of the purchased service. We are not liable for indirect losses, loss of profits, third-party platform actions, account restrictions, or other consequences outside our direct control.
Your use of any purchased service is at your own discretion and subject to the policies of the relevant platform.
If you have questions about these Terms of Use or refund conditions, you can contact us using the details below.
Arnage Trade s.r.o.
Tvrdého 643, Letňany, 19900 Praha, Czech Republic